“后台支持”业务也正在向一些成本更低的地方转移，比如格拉斯哥或班格罗尔。

Back-office operations are drifting off to places where costs are lower, such as Glasgow or Bangalore.

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班尼斯受道格拉斯·麦格雷戈的影响很大。

Bennis was greatly influenced by Douglas McGregor.

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道格拉斯：卡罗琳刚刚从布里斯班回来，所以她对这件事情毫不知情。

Douglas: Caroline has just got back from Brisbane so she's been out of the loop on this issue.

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