第三章对岳阳医院特需门诊部的服务营销环境进行了分析，提出存在的问题及未来的战略重点。
Chapter three analyses the surroundings of VIP clinic and points out the problems and future development key aspect.
目的了解特需医疗门诊查体者的就医需求，找出工作中存在的问题，提高服务质量和满意度。
Objectives To determine the patients needs and analyze the problems in medical service in VIP clinic and to improve the quality of medical service and patients satisfaction.
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