以明尼苏达大学卡尔森管理学院的阿卡什?劳为首的调查小组研究了消费者对打折的态度。
A team of researchers, led by Akshay Rao of the University of Minnesota's Carlson School of Management, looked at consumers' attitudes to discounting.
成分品牌联盟的现有研究多专注于企业整体层面,很少关注消费者的态度、认知与行为问题。
The existing studies on ingredient brand ally focus on enterprises with little attention to consumers' attitudes, cognition and behavior problems.
有研究表明,服务提供者的情绪表现、服务态度和行为会直接影响顾客的情绪;同时,顾客消费情绪对顾客忠诚又存在直接影响。
Studies shows that, the emotion display, service attitude and behavior of service provider influence customer emotion directly; meanwhile, consumption emotion influences customer loyalty directly.
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