在遵守法律和法规的关键测量项目和指标上，组织的结果如何？
What are your RESULTS for KEY MEASURES or INDICATORS of organizational citizenship in support of your KEY communities?
用于控制和改进工作过程的关键绩效测量项目、指标以及过程测量项目是什么？
What are your KEY PERFORMANCE MEASURES or INDICATORS and in-process MEASURES used for the control and improvement of your work PROCESSES?
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