此职位之主要目的是处理电话银行中心的日常资源筹划，预测及监察电话流量以达到资源配合及部门绩效上最理想的效果。

The primary purpose of this position is to deal with day-today tasks related to capacity planning, resource forecasting, call traffic monitoring to enable optimal performance at contact centre.

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候选人必须主动积极热情地投入工程设计团队，有能力承担高效率高压力的工作此技术设计领导的职位需要全权负责项目的进展，指导和激发团队能按进度出产有品质的设计。

This is a technical leadership position that requires the candidate to take ownership of projects and be able to guide and motivate development team engineers to produce quality designs on schedule.

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