随后，对基于服务失误的物流服务补救进行深入探讨，提出物流服务补救质量的改善模型。
Afterwards, to carries on the thorough discussion of logistics service recovery based on the service failures, proposes the logistics service recovery quality improvement model.
本文从人力资源管理的角度，以心理授权理论为理论基础，探讨通过对服务员进行心理授权来提高服务补救质量的策略。
The paper, from the Angle of manpower resource management and based on psychological theory, explores the remedial quality of attendants through psychological authorization.
诚然，这样做在短期内可以削减成本，但是往往会使产品和服务的质量低下，结果是补救、返工的成本奇高无比。
It is true that costs may be cut in the short run, but often the product or service is of such a low quality that repair and rework costs go through the roof.
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