《持续服务改进》(Continual Service Improvement)：本书以前四本书中建立的持续可重复流程为基础，使用SLA来决定如何持续改善某项服务核心内容包括服务报告、服务评估和服务水平管...
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持续改进业务过程——SOA允许清晰地表示流程流，这些流程流通过在特定业务服务中使用的组件的顺序来标识。
Continuous business process improvement — a SOA allows a clear representation of process flows identified by the order of the components used in a particular business service.
减少实施将使该公司将继续得到更好的服务和持续的产品改进，其日益增长的客户群的支持，而同时节约现金。
The reduction implemented will allow the Company to continue support of its growing customer base with improved service and continued product enhancements, while at the same time conserving cash.
我们一直在寻求持续的改进，为我们的客人提供最好的产品与服务。
We are always on our toes to seek for constant improvements, providing the best products and services to our guests.
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