他们的关系遇到了麻烦，因为管理者认为他们的合资方式是暴雪公司为网易提供技术支持。

Their tie-up ran into problems with regulators who were concerned about their joint venture for Blizzard to provide technical support to NetEase.

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客户关系管理旨在改善企业与客户之间的关系，应用在企业市场营销、技术支持等与客户相关的领域。

CRM is a new management theory, aiming at developing the relationship between customer and enterprise. IT is implemented in marketing, service, sales and IT.

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