... 探查技巧 Probing 找出客户的需要 Identifying Customer's need 产品介绍(特征与好处) Detailing (FAB) ...
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所有你需要做的就是找出你的客户,提供服务,并保持低价格。
All you have to do is identify your customers, provide the services, and keep prices low.
流程改进源自“穿客户的鞋子走路”,找出什么是客户真正需要的,然后设计流程以满足这种需求。
Process improvements come from "walking in the customer's shoes", finding out what it is that customers really want, and then designing processes to meet that demand.
他们需要在一个会话中看到所有20年的月度需求以找出趋势,从而帮助他们合理设计客户的需求。
They need to be able to look at all twenty years worth of monthly demand in one session to spot trends that will help them shape a customer's demand properly.
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