...e CRM Strategy， CRM策略），也称为客户资源管理(Customer Asset Management)或客户交互管理(Customer Interaction Management) 是客户关系管理（CRM）的重要策略。 CRM是英文Customer Relationship Management 的简写，一般译作“客户关系管理”。
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客户需要内部系统与外部服务(SOA或云)之间的交互，他们需要管理、安全加固、整合、以及加强这些服务的访问。
These customers want to talk from internal systems to external services (SOA or cloud) and they want to manage, secure, integrate, and generally enhance the access they get to those services.
可以完全配置轻量级内存泄漏检测，并将其设计为与高级自主管理器或自定义JMX客户机交互。
Lightweight memory leak detection is completely configurable and is designed to interact with advanced autonomic managers or custom JMX clients.
客户机和服务器之间的有状态交互可以在web层或业务层上进行管理。
Stateful interactions between client and server can be managed on either the Web tier or the business tier.
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