这些SLA将包括服务质量(quality of service, QoS)保证(设置响应时间、可靠性等等的保证级别)、异常规则以及违反保证的惩罚。
These SLAs will include quality of service (QoS) guarantees (setting guaranteed levels of response time, reliability, etc.), exception rules, and penalties for violation of guarantees.
学校管理的“镶嵌式”、互补性是将常规管理引向深入的关键一步，是社会分工精细化以及服务质量精细化对现代管理的必然要求。
The Mosaic and complementarity of school management, required by the fineness of social division and service quality, is the key to deepen the regular management.
服务可靠性是乘客评价常规公交服务质量时最为关心的问题。
This paper discusses the principle of the development of performance measurement system for transit agency and suggests some effective measures for service reliability.
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