quality management of passenger transport
... 旅客一条龙办事bus streamlined service 客运质量管理quality management of passenger transport 标记衣服uniform ...
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然而与其他运输方式比较我国的铁路客运服务工作还存在很多问题，在服务质量意识和服务质量管理等方面尚处于较低水平。
However, many problems still exist in the field of China's railway passenger services; several aspects such as the awareness of service quality and service quality management are still at a low level.
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