网际网络客服中心 Internet Contact Solution
客户机/服务器网络 Client/Server Network
客户服务网络聊天系统 customer service chat
网络客服专员 WCS-Web Customer Servicer
这些精心制作的指南,囊括了可用性测试、实地测试、网站跟踪,眼球跟踪、网络分析,甚至还有用户对客服人员的抱怨等诸多方面。
These guidelines have been crafted from usability testing, field testing, website tracking, eye tracking, web analytics and actual complaints made to customer support personnel by disgruntled users.
尽管此客服端不带视频功能,但是,即时信息和语音通信都可以直接通过无线网络使用。
Although video streaming is a no-show, both full IM and voice communication is supported directly over wireless networks.
尽管网络版产品是完全免费的,Teambox还提供付费服务,比如安装服务器、客服和产品贴牌等。
Although the web app is completely free, Teambox also offers paid features, such as server installation for self-hosting, customer support and white-label versions.
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