只有获取到足够多的、真实的客户销售数据，才能为企业的决策活动提供有力的支持。

Only getting enough and real sale data of the customers, the system will provide solid support for the decision of the company.

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自始至终，这些公司都在融合和利用来自新服务的数据洪流，以提供更好的客户体验，增加销售机会。

All the while, the companies are merging and leveraging the flood of data from new services to provide a better customer experience and increase selling opportunities.

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即使是在同一个服务中，来自销售或技术支持的数据也不能直接为客户服务呼叫中心所用。

Even within each service, the data from sales or from technical support might not be available to customer service call centers in a form that they can use.

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