我们把时间和精力放在了解客户需求的每一个细节，不仅仅简单地满足客户的期望，而是要超越。
Choicewell concentrates every minute and all energy on identifying every detail of clients' requirements, not only for meeting their expectation but for exceeding ourselves.
组织依赖于他们的客户，所以应该了解客户现在和将来的需求，应该满足客户需求并努力超越客户期望。
Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.
转化干系人的需要、期望、约束和接口要求为客户需求。
Transform stakeholder needs, expectations, constraints, and interfaces into customer requirements.
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