而客户满意度测评是把握客户需求和客户满意的一个重要途径。
Measure customer satisfaction is a important way to obtain the customer demands and customer evaluations.
供电服务外部总体测评应用客户满意度测评理论，建立了适合我国供电企业的客户满意度模型及客户满意度评价指标体系；
The integrated service evaluation system included power supply service quality's external overall evaluation system, specific business evaluation system and internal support evaluation system.
客观、全面、科学地对顾客的满意度进行测评，进而改进服务、保持客户是旅行社的重要工作内容之一。
Carrying on the customer satisfaction evaluation objectively, comprehensively, scientifically and then improving service to hold customers become one of the travel agency's important work contents.
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