客户分类管理则是实现CRM的主要手段和方法。
Customerclassified Management is a main method to realize CRM.
文章还利用客户分类管理矩阵对客户进行了分类管理。
The customer classification management is also analyzed through using for the matrix of customer classification management.
建立企业客户档案应遵循集中、动态和分类管理的原则；
The establishment of enterprise customer files should obey the following principles, concentration, dynamic and classified management;
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