客户关系管理(CRM)是选择和管理最有价值客户关系的一种商业策略。
Customer Relationship Management (CRM) is a business strategy to select and manage customers to optimize long-term value.
客户关系管理(CRM)是以客户为中心，旨在改善企业与客户关系的新型营销管理模式，品牌价值被作为客户关系管理的最高目标。
Customer relation Management (CRM) is a customer-centered marketing model designed to improve the relationship between businesses and customers with brand value as its ultimate end.
价值研究是客户关系管理研究中基础而关键的问题。
The value research is the basic and Key problem in the customer relationship management.
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