客户关系代表想要发现被列入不良信用名单中的客户的名称和债务历史。
The customer relationship representative wants to find the names and debt history of customers who are on the bad credit list.
crm包代表了客户关系管理服务数据模型的设计，该模型在一系列的服务中可以得到重复使用，以及不太组织提供的服务。
The CRM package represents the design of a Customer Relationship Management service data model that can be reused in a number of services, even services provided by different organizations.
当消费者从你那里购买产品，与你的销售代表交谈，或者退换产品的时候，一个真正的客户关系管理产品或服务能帮助你记录这些数据，然后通过这些数据来增加对客户的了解。
When a customer buys from you, chats with your sales rep and maybe returns a product, a true CRM product or service can help you mine this data and use it to know more about your customers.
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