然后以客户保持模型为基础，从理论上分析了不同忠诚度水平的客户的价格敏感性的不同及其原因。
On the basis of the model, it analyses the differences of price sensitivity of customers with different loyalty and the reasons for the differences theoretically.
鉴于客户保持及忠诚度管理的复杂性和多变性，如何建立一种优良结构的业务保障模型成为一个现实问题。
For the complexity and variability of customer retention and loyalty management, how to build a well-structured service assurance model is a practical problem.
该模型是一个封闭的循环系统，使得运营商开展客户保持工作可以循环接续下去。
The model and the work of customer retaining of operators are a recurrent system.
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