此外，“实际绩效水平”比“期望与绩效的差距”对顾客满意度有更高的解释能力。
Furthermore, performance of service has greater power to interpret the variation of customer satisfaction than gap between expectation and performance.
医院在对科室或护理单元进行绩效考核时，应主要以实际工作量水平、成本控制情况、医疗质量指标为考核依据。
Actual workload, cost control and medical quality were considered to be key factors in department or nursing unit performance evaluation.
进而，利用得分值对X企业进行评价，将评价结果与X企业在跨文化经营环境下的实际绩效管理水平进行比较。
It makes the evaluation results and X cross-cultural business environment for enterprises in the actual performance under the management were compared.
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