结果表明，外资银行的进入提高了国内商业银行业的效率，但是提高幅度不大，影响不是非常显著。
The results showed that the entry of foreign banks to improve the efficiency of the domestic commercial banking industry, but not to raise rates, impact is not very significant.
顾客满意度测评是市场营销与统计学的完美结合。我国银行业的竞争日益白热化，不仅国内各大国有和股份制商业银行之间相互竞争，外资银行也逐步加入到竞争行列。
The competition of bank industry 'turns red-hot day by day, not only the domestic national and stock commercial bank, but also the foreign capital bank take part in this competition ranks.
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