顾客品牌心理契约:品牌资产的心理源泉-中国学术期刊网 关键词:品牌心理契约;品牌价值;品牌忠诚 [gap=413]Key words:brand psychological contract; brand equity; brand loyalty
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在品牌日益成为企业提升竞争优势主要源泉的今天,顾客品牌心理契约是品牌资产的心理源泉,可通过驱动品牌忠诚来现。
In the era of brand competition, brand psychological contract is the psychological source of brand equity. It affects the brand loyalty and makes profits for the enterprise.
品牌是企业与顾客之间的一种心理契约,品牌塑造的过程就是企业与顾客心理契约构建过程。
It is a psychological bond built up between the enterprise and the customer, in process of which a renowned brand name is simultaneously being shaped.
心理契约是一种主观心理约定,品牌本质上是顾客与品牌的心理契约。
The psychological contract is a kind of subjective psychological agreement, and brand is a psychological contract between brand and customs.
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