然而仅仅向用户提供技术支持或使用户能够以新颖的方法访问其自己的数据不能也不应该付法律责任。
Yet merely providing a technology to assist a user in accessing his or her own data in a novel manner cannot and should not form the basis for criminal liability.
开源公司一直向用户免费提供开源软件，长期以来，开源公司希望能够从提供技术支持和附加功能来获取资金。
Companies have long hoped to make money from this freely available software by charging customers for support and add-on features.
其它还包括向用户提供培训和技术支持的职责。
Additional responsibilities include training and providing technical support to customers.
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