SAG则提出了名为BPE-“卓越业务流程管理（Business Process Excellence）”的解决方案，即提供包括产品、服务等等在内的、端到端的一揽子解决方案。
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有机地结合精益、六西格玛和其它业务流程管理方法，努力改进，才能实现世界级的卓越绩效。
To integrate lean, six sigma and other business process management methods timely and carry out continuous improvements is the must to approach the world-class performance excellence.
因此，对业务流程的管理也就变成通信业务运维的重心，以保证通信业务流程的卓越性。
Therefore, the key point of communication business management is the construction of excellent business process.
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