这个场景包括各种数据，比如客户交易数据、偏好、购买历史、人口信息、问卷调查数据和客户呼叫中心记录等。
This scenario includes data such as customer transaction data, preferences, purchasing history, demographic information, survey data, customer call center notes and recordings, and so on.
它实现自己的呼叫记录，以显示有关拨，错过接到包括利用存在的技术，让您知道谁是在线和可供调用。
It implements its own call Logs to display information regarding Dialed, Missed and Received calls Including USES of Presence technologies to let you know who is online and available for on-line call.
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