其中，掉话率作为移动通信建网以来至今的一项关键考核指标，一直以来是广大网络维护人员的优化工作重点。
Dropped call rate as a mobile communications network key evaluation indicators, is the Maintenance workers has been focused in their work .
虽然有效的软措施可以转化为关键考核因素并进化优化主要是因为我们能做到这点，但同样也是因为这些指标可以给予我们启发，如果我们使用正确的话。
Even the softer measures of earned/social media get translated into KPIs and optimized mostly because we can, but also because those metrics can provide illumination and insight when used correctly.
包括绩效考核原则和周期、关键绩效指标(KPI)的确定、绩效评估内容及方法等几个部分。
Including performance appraisal principles and cycles, key performance indicators (KPI) identification, contents and methods of performance appraisal of several components.
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