其中在我国最常用的是模 型是基于PDCA的全面服务质量管理(TSQC)模型。 软件质量保证(SQA)是建立一套有计划,有系统的方 法,来向管理层保证拟定出的标准、步骤、实践和方法能 够正确地被所...
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本文首先对饭店服务、饭店服务质量、饭店全面服务质量管理等基本概念和理论进行了必要的阐述。
This article has firstly expanded the basic conception and theory of hotel service, hotel service quality and total service quality management theory.
经过全面质量管理的持续实践和不断完善,使追求服务质量开始成为海南大学图书馆的一种品牌和文化。
With continuous practice and improvement of the Total quality Management, pursuing service quality has been becoming symbol and culture of Hainan University Library.
搞好质量管理诊断,对推进企业的全面质量管理,保证产品或服务质量将起到重要作用。
Therefore, to improve quality management diagnoses plays an important role in promoting enterprises of total quality management and ensuring product or service quality.
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