策略创新是管理创新的过程，要确保在公司里全面展开，还要确保策略创新与公司的总体战略相关。
Strategic innovation is the process of managing innovation, of making sure it takes place at all levels of the company, and that it's related to the company's overall strategy.
为了保证研究更加准确、更加深入、更加全面、更具有创新性，全文围绕客户知识管理这个核心概念，开展了如下的三个方面的研究工作。
In order to make the research more precise, comprehensive and innovative, following the core concept of customer knowledge management, three parts of research work are conducted.
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