只有当你清楚地了解您网站的目的，你才可以开始设计网站，以满足未来客户的需求和期望。

Only when you are clearly aware of the purpose of your site can you begin to design that site to meet the requirements and expectations of future customers.

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定期进行所属项目的客户意见调查，了解承租方的需求和要求，以改善物业管理工作；

Making regular question research from the customers and managing to knowing well the tenants' requirements and needs, so as to improve the property management;

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你必须了解客户（和他们的需求），提供对其有价值的服务，从而最终达到提升客户忠实度的目的。

You need to understand the customer (and their needs) and provide services that add value to them which will ultimately result in increased customer loyalty.

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