主要结果：我们发现，尽管web2.0允许平台模型，大多数网站(商业或小额贷款)有保留，不允许中介作用直接点对点的接触。
Key results: we find that although web2.0 permits platform models, most sites (commercial or micro-lending) have retained intermediary roles and have not permitted direct peer to peer contact.
结构方程模型分析结果显示，职业倦怠在职业紧张和抑郁的关系中起到了中介作用。
And the result of the SEM indicated that job burnout played a mediating effect between occupational stress and depression symptoms.
与此同时，通过中介效应分析的方法，本文进一步验证了顾客满意度和顾客价值两者对品牌忠诚的作用，使模型得到完善。
Through the mediating effect analysis, this paper further validates the influence of both customer satisfaction and customer value to brand loyalty, so the model was refined.
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