...Dealing with customer contact on phone and so on 通过电话与客户沟通等 Communicate to sales engineers 与销售工程师沟通 Support sales engineers to issue and send sales document， Work Order， Credit Line and Quotations etc.
This played on his "multilingualskills", saysMr Moritz, where hecancommunicateeffectivelywithengineers, salespeopleandfinancialanalysts "withgreatcharm and patience".