如何搭建流程绩效管理体系 和度量指标来增加流程优化的可操作性，量化客户体验。BT 将整合后的三大流程（L2C、T2R、C2M）分别进行了基于一次成功率（right first time，RFT）和服务时长（cycle time，CT）的全程度量和考核。 （3）标杆案例分析。 在评价的过
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... Final Test Specification --最终测试说明书 First Time Silicon Success --一次成功率 Fiber To The Curb --光纤到路边 ...
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一次穿刺成功率 one-time success rate of puncture
目的提高插胃管的一次成功率，减轻患者手术前的痛苦。
Objective To improve the primary success rate of stomach-tube intubation and relieve the pain of the patients.
结果观察组采血一次成功率及标本合格率明显高于对照组；
Results The one-time success ratio of blood collecting the specimen qualified rate in the observation group were obviously higher than that of the control group;
新穿刺法一次成功率、微痛率均高于传统穿刺法，对照比较有统计学意义P。
Result: one time success rate and slight pain rate of the new way of puncturing were higher than that of traditional puncturing method.
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