如果你在打电话和发邮件身上花大量的时间，能不能给那些人提供另外一个途径来获取信息或完成工作？
If you spend a lot of time on calls or email, can you provide other ways for people to get info or get things done?
如果你不能够看到他们或者打电话给他们，可以送给他们一个手写的便签或者感谢卡。如果你觉得情况合适，你也可以送一个礼物。
If you can't see them or call them, then send them a hand-written note or a thank-you card. And if you feel the situation warrants it, then send a gift.
先别高兴得太早——这时，项目组一个至关重要的成员突然得了阑尾炎，一周不能干活，而某某的硬盘又瘫痪了，丢失了重要文件，又或者客户打电话来要修正项目标准。
That's great — until a crucial member of your project team misses a week with appendicitis, someone's hard drive crashes and loses vital files, or the client calls and amends the project criteria.
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