Chains such as KFC, McDonald's and Pizza Hut are setting a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff.

肯德基、麦当劳和必胜客等连锁店正在制定新的客户服务标准，采用严格的员工培训和持续监控，以确保一线员工的友好服务态度。

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Because employment protection laws make it costlier to fire an employee, employers are more cautious about hiring new staff.

由于就业保护法使解雇雇员的成本更高，雇主在雇佣新员工时会更加谨慎。

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It usually takes an influential employee to convince the senior management and staff that TOGAF processes and models ought to offset or replace those familiar to them.

通常要利用有影响的雇员让高级管理层和职员相信，TOGAF过程和模型应该弥补并替代那些他们熟悉的内容。

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So instead of being limited by the firm's own capital, which in the 1980s meant building no more than five or six projects a year, Hines can undertake as many as its 3, 000-employee staff can handle.

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Employee cafeterias and staff work areas were earmarked for refurbishment before any renovations to the public spaces.

CNN: Paths to Top Service

DovCharneyDov Charney, the embattled CEO of the hipster-retail empire American Apparel, is facing allegations in a lawsuit by a former employee that he held staff meetings in the nude, pranced through the office in his skivvies, and tried to pad the inventory numbers to mislead potential investors.

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