Fashion consumption is the consumption which has the strongest vitality and the participation of emotion factors.
时尚消费是大众消费中最具生命力、最有情感因素参与的消费形式。
Studies shows that, the emotion display, service attitude and behavior of service provider influence customer emotion directly; meanwhile, consumption emotion influences customer loyalty directly.
有研究表明,服务提供者的情绪表现、服务态度和行为会直接影响顾客的情绪;同时,顾客消费情绪对顾客忠诚又存在直接影响。
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