Analyze the application of data mining in Electronic Commerce from three aspects: the design of Web site, Customer Relationship Management and Internet Marketing.

分析了数据挖掘技术在电子商务中的应用，并从电子商务网站设计、客户关系管理、网络营销三个方面进行了具体的阐述。

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Then, the customer knowledge in ECCRM (electronic commerce customer relationship management) is classified as informational knowledge, operational knowledge and tacib knowledge.

提出将ECCRM中的客户知识分为三类，即客户信息知识、客户操作知识和客户隐藏知识；

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In the last year or two he has seen a sharp rise in the use of electronic sentiment monitoring in customer relationship management (CRM) and in travel and tourism TripAdvisor uses Lexalytics to generate its scores.

FORBES: Text Analytics Show Why Bellagio Underperforms Bally's