But often, a listening ear, a sympathetic word and a reassuring hug will be a bigger help.

但常常，倾听的耳朵，同情的话语，安抚的拥抱更有用。

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And perhaps they now have a bigger piece of the company's ear than the unions and other social critics do.

FORBES: Wal-Mart: Back To Basics

If you think you are going to get the ear of the CEO if you have any concerns in a company bigger than ten people, be prepared for a long wait.

FORBES: ��We are like a startup inside of a big company.��