• 国内旅游 - 引用次数：8

  At present, customer satisfaction index of the domestic travel is the minimum, from the industry perspective:customers have the lowest satisfaction towards travel agents. As can be seen, travel agents’service is more prominent issue to customer satisfaction.

  在目前的国内旅游服务市场中,从行业服务上看,游客对旅行社的满意度最低；同时,旅行社服务是影响团队游满意度的首要因素。

  参考来源 - 顾客参与对顾客满意与顾客公民行为的影响研究

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