They also had to do a better job at planning ahead and streamlining work, which in some cases resulted in improved client service, based on interviews with clients.
他们还必须更好地进行提前规划，简化工作程序，从对访问客户的结果看，这种情况有时带来客户服务的改善。
Then do some open-ended interviews and unstructured live observations with a representative sampling of your customers.
然后再选取有代表性的客户样本，举行一些开放式的访谈，以较为松散的方式观察他们的现场反应。
No problem. We can do some telephone interviews with our users.
没问题。我们可以通过电话采访我们的用户。
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