The transplant center, meanwhile, had no systematic way to track and analyze patient complaints, both Medicare and DMHC said, which would have alerted Kaiser to trends in problems.
联邦医疗与补助中心和加州医疗卫生部门称该院没有系统的跟踪分析病人病例的方案，这本应引起院方的注意。
Kaiser compiled no master list or database of patient names to check that it had the records of all the patients who had transferred into its kidney program, according to Medicare and DMHC.
据联邦医疗与补助中心和加州医疗卫生部门调查，医院没有编辑名单或患者数据库以核对所有转院病人的个人资料。
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