While we are disappointed that 2011 did not meet our financial objectives, in 2012, we believe we are positioning ourselves for both financial and strategic success, through our continued focus on differentiation, executing on network growth, and creating a compelling film slate.

FORBES: IMAX Gains After Q4 Report; 17 Big Screen Films In 2012

Once she takes office on January 1st, critics will probably focus on an area where some differentiation from her predecessor might be welcome: handling the public purse.

ECONOMIST: Brazil's next president

In practice, managers shift their focus from producing low-cost or high-differentiation offerings to satisfying customers.

FORBES: Radical management: it's happening!