Monitor group wide customer satisfaction KPIs (both internally and externally), develop and supervise the execution of action plans and obtain feedback reports to support operational departments.
监控整个集团的内外部客户满意度指标,制定改进计划并监督执行,完成活动反馈报告从而帮助和支持运营部门的人提升客户满意度。
Assist to execute action plans to recruit and develop a team of high quality productive financial planners and managers.
协助执行公司销售队伍增员及培训计划,协助培养高素质、高产能的财务规划师和经理人队伍。
Conduct Risk/Opportunity analyses, and develop and implement appropriate action plans.
执行风险与机遇分析,制定和执行合适的行动计划。
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