HOW do you determine CUSTOMER satisfaction, dissatisfaction, and loyalty?
组织如何确定顾客满意、不满意和忠诚？
By these simple records, it is difficult to determine software applicability, the suitability of design documents, efficiency of the code, and the level of customer satisfaction.
通过这些简单的记录，很难确定软件的适用性、设计文档的适宜性、代码的效率以及顾客的满意度。
The organization shall determine and select opportunities for improvement and implement necessary actions to meet customer requirements and enhance customer satisfaction.
组织应确定和选择改进的机会，并采取必要的措施，以满足顾客要求和增强顾客满意度。
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