His dour pragmatic side is well-suited to delivering bad news and explaining how to deal with it.
他寡言实干的一面十分适合发布坏消息然后告诉人们怎么去解决。
A side note about delivering news, bad and good: When bad news comes, get it all out in the open at once.
关于发布消息的旁注,好和坏:当坏消息来时,立即把全部公开。
So it's often, I think people have a hard time delivering bad news,
有些时候,人们会觉得告诉客户坏消息是很难的事情,
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