After leading you through gathering the necessary data, the IBM Support Assistant will help you open a PMR and attach the information you've gathered.
引导您收集了必要的数据后，IBM Support Assistant将帮助您打开PMR并附上所收集到的信息。
For problems encountered before a data collection begins (for example, trouble connecting to an agent), check the IBM Support Assistant log and trace files for information.
对于在数据收集开始前遇到的问题(例如，无法连接到代理)，请检查IBM Support Assistant日志和跟踪文件中的信息。
The first step in Phase 1 PD is to gather all relevant diagnostic information. There are two ways of collecting this data using Log Analyzer and the IBM Support Assistant
Phase 1 PD 中的第一步是收集所有相关的诊断信息。
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