"Customers will and can use the components business against you to gain the services, " admits Darr Greenhalgh, Arrow's director of supply chain solutions.

FORBES: Stuck in the Middle

"We pay a wide array of fees, duties and we pay all of the taxes we are required to pay, " Darr told CNN.

CNN: July 8, 2012 -- Updated 1911 GMT (0311 HKT)

Bud Darr, the group's senior vice president for technical and regulatory affairs, said the industry is "very heavily regulated, " from the way ships are designed to how crews train for emergencies.

NPR: No Central Agency Oversees, Inspects Cruise Ships