D - desire: convince customers that they want and desire the product or service and that it will satisfy their needs.

D -期望：使顾客相信他们想要甚至期望这个能满足他们需求的产品或服务。

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To communicate how the service will satisfy user's needs the brown info-block at the right hand at the bottom of the page is used (Desire, d).

为了从交流中获得满足顾客需求的信息，他们运用了网站底端右手方向的棕色信息块(期望，d)。

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D -desire: convince customers that they want and desire the product or service and that it will satisfy their needs.

d是desire的简写，意思是舒服用户，让他们相信你的产品或者服务就是他们想要的，能够满足他们的需求。

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