When you conduct a customer satisfaction survey, what you ask the customers is important.

如果你要做一项客户满意调查，那么你对客户问什么样的问题是非常重要的。

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For customers with the products, service satisfaction survey, analysis, confirm.

适用于顾客提供产品、服务满意程度的调查、分析、确认。

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The questionnaire of customers' satisfaction must be collected back at a rate over 70%. Otherwise, this survey will be deemed invalid.

顾客满意度调查表的回收率必须达到70%以上，否则，该次调查结果视为无效。

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The survey of 4, 000 current customers measured satisfaction with call quality, company image, account management, initial activation, service plan options, and customer service, with Virgin scoring 751 on a 1, 000-point scale.

ENGADGET: Virgin Mobile takes top prepaid honors in J.D. Powers survey