This paper discusses how to construct relationship with customers from six aspects, such as country, tobacco industry, retailers, tobacco growers, customers and corporation employees.

从国家、烟草工业、零售商、烟农、消费者和企业员工六个方面，论述了如何构建烟草商业企业的客户关系。

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But it's tough to imagine customers will stay loyal to a company whose image and actions are increasingly nefarious. We want to like the corporation we give money to, don't we?

但是很难想象客户会忠于一个形象和行动都越发恶毒的公司，我们想要把钱交给一个我们喜欢的公司，难道不是吗？

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The Rockefeller Corporation studied why customers leave one company for a competitor and found the following.

洛克·菲勒集团研究过顾客为什么离开公司而转向竞争对手，发现了下面的结论？

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This article is by Mark Ryski, author of Conversion: The Last Great Retail Metric and When Retail Customers Count and chief executive and founder of HeadCount Corporation.

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However, there is, or should be, a convergence that takes place between public and private (and hybrid, in which both approaches are applied and integrated.) Ultimately, private cloud can be extended beyond the walls of the corporation to partners and customers, while public cloud services can be allocated to communities of users within enterprises.

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To save his company, the founder reached out to one of its major customers, a large health care corporation, which ultimately acquired the company and allowed it to thrive.

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